SHIPPING & RETURNS
Please refer to TERMS OF SERVICE for full details.
- We offer Free shipping worldwide by air, typically via DHL or FedEx or UPS.
- Once your order is placed, please allow 2-4 weeks for assembly depending on the doll and an additional 7-10 days for shipping time. All our Companion Dolls are hand made and thoroughly tested for quality before shipping.
- When shipped, you will be provided with the DHL or Fedex or UPS tracking code. All packaging is discreet.
- Each AI Robot Companion Doll is carefully packed in special aviation shipping crate, each Advanced Sex Doll is packed in regular carton box.
Note* Clothes are not included. But the doll will come with a sexy underwear and accessories.
- We accept payment by Paypal, Credit Cards (all major cards accepted) or bank wire transfer.
- We also offer customers from USA payment plan to reduce upfront costs for our customers.
- Major Cryptocurrencies are also accepted.
- We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving factory.
- Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at
email: info [at] robotcompanion [dot] ai
or Contact Us page
- We do not offer refunds for any other reason other than a product damaged on arrival.
- Customers may cancel their orders within 24 hours of placing the order. After the 24 hour window order cancellation is not possible.
- Order cancellations incur a $150 (processing and transaction fee.)
- Please contact us with your order # for any cancellations or order inquiries.
Customs Taxes and Import Duties
- Please note that orders to Countries outside of the USA or UK may be subject to Import Duties, Taxes and Fees of that Country and you as the customer would be liable for any charges.
- Note: For orders outside the United States or UK, we are not able to provide assistance on taxes and duties charged by your country’s customs upon reception of the goods.